Tim Serratore was hired as USA Hockey's video coordinator for hockey operations in September 2016, before being named to the role of coordinator of coaching & officiating education in November 2022.

Prior to working for USA Hockey, Serratore served as Air Force’s director of hockey and has coached in its summer camps for the past decade. In the 2015-16 hockey season, he worked for the National Collegiate Hockey Conference as an off-ice officiating replay technician for all Colorado Colleges home hockey games.

Serratore also freelances as a camera operator, replay technician and live stream director for Air Force Academy athletics and 20TV Sports in Colorado Springs.

Serratore played NCAA Division III hockey at Augsburg College where he graduated Cum Laude with a degree in Business Management.