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Director, Human Resources

By USA Hockey, 10/25/21, 10:45AM MDT


Oversee all Human Resources strategic initiatives across the organization

Job Title: Director, Human Resources
Reports To: Executive Director
Location: USA Hockey National Office - Colorado Springs, CO
Basic Function: Oversee all Human Resource strategic initiatives across the organization.


  • Work closely with the Executive Director to implement the USA Hockey Strategic Plan
  • Help to create a positive, trusting and transparent culture throughout USA Hockey and participate in group meetings to listen to employees and participate in identifying priorities
  • Work closely with other members of the Senior Staff to identify best coaching and performance management practices with team members to ensure accountability and performance excellence
  • Create and maintain a comprehensive compensation structure for all salaried and hourly positions at USA Hockey that is market driven and updated and communicated to all staff
  • Ensure that the Employee Handbook is updated annually and distributed and communicated to all USA Hockey employees
  • Provide communication regarding professional development opportunities for the USA Hockey organization as well as individual professional development and self-development opportunities for ongoing growth and career progression for new and existing USA Hockey employees
  • Oversee USA Hockey's recruiting efforts for regular, intern and temporary talent
  • Provide Human Resources support and guidance to the Michigan employees and operation and other parts of the country to understand the unique business operations
  • Create a formal onboarding and orientation experience for all new employees and re-engage existing staff with an orientation experience to share culture tenets and language to re-energize staff
  • Responsible for the creation and execution of the HR Strategic Plan for USA Hockey
  • Supervise the Manager of Insurance and Employee Benefits and create opportunities for this position to provide more HR Generalist support to the Director of HR
  • Provide leadership and team-building consulting and coaching at all levels in helping the organization meet its business and strategic objectives
  • Coach, lead and provide guidance in the development of talent across all functional areas including workforce planning, structure and restructure, training, and succession planning
  • Proactively establish norms and guidelines for all employment practices across the organization; including all HR compliance issues
  • Serve as primary contact for all senior level talent recruitment
  • Assist in the formalization of the organization's Diversity & Inclusion program, including identification of the most appropriate leadership, framework, and initiatives; work closely with the Director of Diversity & Inclusion on such initiatives and programs
  • Develop and lead a consistent, well-communicated, and well-documented performance evaluation process of all employees on an annual basis to ensure the highest operational standards
  • Work closely with all facets of USA Hockey (Volunteers, BOD, etc.) as needed and directed
  • Other duties and projects as assigned


  • Full understanding of all Federal, Colorado and other applicable state employment laws
  • Demonstrated ability to facilitate and mediate sensitive and/or confrontational matters
  • Solid understanding of business and each of its components
  • Ability to think strategically and work well with team leaders; Proven ability to positively influence and guide organizational change
  • Strong leadership, analytical and communication and listening skills
  • Maintain highest level of confidentiality on all HR issues, information and records
  • Minimum 7-10 years-experience as a Human Resources professional at a senior level
  • Minimum BA/BS degree; Masters a plus
  • PHR (Professional in HR) certification and/or SPHR preferred


  • Salary range is $100,000-$110,000 based on experience
  • Full-time, exempt, 12-month position, includes excellent USA Hockey benefits package
  • 12 paid holidays, 10 days of vacation (or more depending on length of service), seven days of sick leave, two personal days per year
  • Health, dental and vision insurance plans with minimal co-pay. We pay a substantial amount of the health insurance premiums
  • Life insurance and long-term disability insurance are company paid
  • A 403(b) retirement program which includes employer-matching contributions


  • Immediately at USA Hockey's headquarters in Colorado Springs, Colo.


USA Hockey does not discriminate on the basis of race, religion, national origin, gender, age, handicap or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based only on job-related factors.

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