Member Services Department:

• Develop a complete understanding of USA Hockey at the local, state and district levels
• Database maintenance for all member types
• Verbal and written communication with the general membership
• Assist with compiling reports
• Provide support for member programs using the USA Hockey Portal
• Interest in working on product development and testing
• Attend department meetings
• Assist in preparation for Winter Meeting and Annual Congress
• Attend all Registrar meetings at Annual Congress and other meetings as assigned
• Assist at Registration desk as needed during Annual Congress
• Lunch time phone coverage for the reception desk as required
• Perform other duties as assigned (throughout the organization)

MINIMUM QUALIFICATIONS AND REQUIREMENTS

• Strong computer skills with knowledge of Microsoft Office, Excel and Outlook, database management, and data entry.
• Patience and attention to detail
• Excellent organizational, interpersonal and communication skills
• Must be comfortable working in a fast-paced environment
• Ability to effectively manage several projects simultaneously
• Ability to maintain confidentiality
• Enthusiastic, positive attitude and strong work ethic
• Knowledge of hockey and understanding of non-profit, volunteer organization helpful

AVAILABILITY: Immediate

APPLICATION PROCESS: To apply, submit a letter of application, current resume and a list of references by e-mail to kimf@usahockey.org.