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ADM's Mancini a Hockey Ambassador

04/29/2013, 12:45pm MDT
By Doug Williams

For two years now, Bob Mancini has been shuttling from the United States to South Africa to help grow that nation’s hockey program.
Mancini, a regional manager for USA Hockey’s American Development Model, has been working with South Africa’s national federation primarily to establish a coaching education program.
Essentially, Mancini — with an extensive coaching background and a strong role in the ADM designed to develop and nurture players from youth leagues on up — is working to “coach the coaches.”
“They really like the USA Hockey coaching education program and they wanted to mimic it down in their federation,” he said earlier this month.
But as he met officials and coaches in South Africa, Mancini’s role grew a bit more. Ronnie Wood, coach of the South African national team, asked Mancini to work with him to bring in a fresh voice and some new ideas, and Mancini jumped at the chance.
Then, earlier this month, Mancini (pictured at right with son Victor) got a major surprise.
When he arrived in South Africa for his latest sojourn, he learned that Wood suddenly had been forced to withdraw as national coach because of an illness. The news came just before the start of the International Ice Hockey Federation World Championship Division III tournament that was being hosted in Cape Town.
The South African federation asked if Mancini could pinch hit for Wood in the tournament.
After getting clearance from his bosses at USA Hockey, Mancini took over and promptly coached the South African team to a 5-0 record in the six-team tournament, and a world championship trophy. South Africa downed North Korea in the title game, 4-1.
“It was tremendously gratifying, because it’s hard to win a championship at any level, no matter what level it is, no matter what tournament it is, especially in a short-term tournament like this,” Mancini said. “It was exciting.”
Though Division III hockey in the IIHF is far below the World Championship level in which teams such as the U.S., Canada, Russia and the Czech Republic play, Mancini says the South African national program is gaining ground.
“There are some good players,” he said. “They’ve developed their players and done a nice job. It certainly wasn’t one of those things that I came in and all of a sudden they were good. I mean, their players were there before me. I think it was just one of those situations where I worked well with the players, the players worked well with me, I trusted them to do the right things and I was lucky enough to have a rapport with the majority of players [from previous interactions].”
Other teams in the tournament were Greece, Ireland, Luxembourg and the United Arab Emirates.
“The players did a great job,” said Mancini, whose players ranged in age from 17 to 33. “I give them a lot of credit. They embraced the direction I wanted and they played very hard. We had some unbelievable performances. … It went exactly as coach would hope and plan for it to go.”
By winning the tournament, South Africa has earned a promotion to the IIHF’s Division II Group B for 2014.
Though hockey in South Africa remains a niche sport, Mancini said South Africa has had a national hockey federation since the 1930s. The passion for the sport is strong, he said, but confined to a small number of players and fans.
The federation there has admired the USA Hockey model of development and has sought its help through Mancini and others to grow both its base and level of play.
Since 2011, Mancini has been making about two trips a year to South Africa, usually for about a week each time.
“It’s a very intense schedule when I’m there,” he said. “It’s nothing for us to be on the ice with the national team, be on the ice with the women, be on the ice with juniors and young players, have a coaching Level 1 clinic and then another one the next day, kind of thing. Spend three days in Johannesburg and do that and then go to Cape Town and do it for another three days. We try to make the best use of a short amount of time as possible.”
He hopes to continue working there and loves the fact that it’s not only good for the growth of South African hockey, but it shows USA Hockey is willing — as a global leader in the sport — to give back and help others.
Plus, he says, South Africa is a beautiful country and he’s eager to return.
“The people are incredibly friendly and warm,” he said. “That’s the one thing that keeps coming back to me. What an incredibly friendly, warm, inviting place. The people have made me feel very much at home.”
Story from Red Line Editorial, Inc.

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08/25/2015, 3:30pm MDT
By USA Hockey

No one has ever said that officiating, and especially officiating ice hockey, was easy. Rule knowledge, communication skills, fitness, skating and a natural presence are just some of the skills necessary to be a successful official.  Some possess more of these skills and those are the officials who advance to higher levels. But regardless of the level achieved or the skill set the official possesses, the one quality that should be equal among every official is a high level of integrity.

The national official staff members, along with our volunteer referees-in-chief and local supervisors, have heard growing concerns over a decreasing level of integrity among our youth hockey officials. It’s sometimes said that no one is holding them accountable. A portion of this perception is likely a typical “blame the officials” mentality, but some anecdotal evidence suggests there is also some merit to this concern. That’s alarming to USA Hockey, as it affects the credibility of our entire program, along with every member it represents. The blunt truth is this: even one official who isn’t on the up and up can and will damage the credibility of all officials who do take pride in the integrity of their work.

Whether we like it or not, officials are under a microscope, and by the nature of the business, are held to a very high standard. When we signed up for this officiating gig, we committed ourselves to represent the game of hockey, USA Hockey, our local group of officials and ourselves as people of integrity who accept the responsibility and guardianship of enforcing the rules in a fair and consistent manner. Most importantly, we must remember that the game is bigger than all of us and that the game itself is what we serve. Those who lose sight of that not only compromise the competitive fairness of the games, they also make life more difficult for all of the officials by damaging the credibility of the officiating community.

An example of this type of unacceptable behavior occurred last season. A Level 2 adult official tended to work his games with a chip on his shoulder. He often created confrontation with coaches, alienated his younger partners with inaccurate advice and disregarded their help in attempting to get some calls and rule applications right. Even though the help they were providing was correct, he chose to maintain his incorrect position that affected the outcome of several games. He also tended to identify certain players and single them out for various infractions and/or on-ice lectures as a means of emphasizing his authority.

Once the trends were identified, concerns were voiced by several parents and coaches to the local assigner and supervisor, who acknowledged they had never seen the official’s work, but would keep throwing him out there working the same teams and levels that had expressed concerns regarding his attitude. This included intentionally assigning him a playoff game involving the coach who was the most vocal in expressing concerns. This official was then instructed to “throw the coach out if he says anything.”

That playoff game went without a hitch – a tight 2-1 game with a couple of close off-side plays and maybe an icing or two missed. In the post-game dressing room, the official in question, in the presence of his partners and the officials scheduled to work the next game, said, “It’s always a great day when you can make one or both of the coaches mad. It’s too bad the white team coach didn’t want to play along today.” The partners sat there in silence until finally a 12-year-old Level 1 official who was working the next game said, “I don’t think that’s right. We’re not supposed to bait coaches.”

The official got dressed quickly and left the room without saying another word. Kind of ironic that it was the innocent 12-year-old that seemed to “get it” and instill a sense of accountability among those in the room. Imagine how any 12-year-old player feels on the ice when they see the official(s) displaying an attitude that is simply not to the standard the game deserves. And yes, more often than not, they can see through those who do not have the level of integrity expected.

Fortunately, these types of officials are few and far between. But they do exist and to simply stick our heads in the sand and not address the concern is irresponsible. Each of us, as officials, has an obligation to behave in a professional manner at all times and take our role seriously. We have made a commitment to approach each game with the understanding that the game is about the players and we should be invisible until the players require us to appear as a result of infractions that occur. Respect is a two-way street and simply putting on the sweater with the USA Hockey crest suggests respect is warranted, but only if supported by your actions.

USA Hockey has an obligation to create a non-threatening environment that promotes respect for officials and an opportunity for officials to improve through education and evaluation. USA Hockey does this through playing rules, points of emphasis, zero tolerance policies and comprehensive education programs for officials, coaches, parents and players.

In return, the game expects USA Hockey officiating members to bring a professional image to every contest and an attitude that creates a positive environment and makes the game better. We realize everyone makes mistakes – it’s part of the game. However, laziness or unprofessional behavior is unacceptable and being creative in rule enforcement and not holding players/coaches accountable for infractions will only make the next team of officials’ jobs much more difficult and set them up for failure.

The reality is that the game official must always hold themselves to the highest level of integrity and behavior both on and off the ice. Maybe that’s fair, or maybe not, but it is the expectation we are required to meet.

As we head into the 2015-16 season, ask yourself if you are willing to meet that expectation. If the answer is yes, welcome back and we look forward to a great season.


08/27/2015, 9:00am MDT
By Kelly Erickson

When it comes to women’s hockey, there is no argument that USA Hockey and Hockey Canada have the two premier programs in the world. Earlier this month, their young talent took to the ice in Lake Placid, New York, as a part of the U18 and U22 Select Series.

While there were several athletes on both teams who competed for their country in such an event for the first time, it also marked a special occasion for Melissa Szkola. An experienced official who has worked a handful of International Ice Hockey Federation events, Lake Placid marked her first USA-Canada affair. USA Hockey caught up with the Michigan native to talk about the amazing international experience and her evolving officiating career.

USA Hockey: What was it like to be a part of the U22 and U18 Select Series’

Melissa Szkola: The experience was wonderful. It was fantastic. We’ve essentially got the two best teams in the world competing against each other, so the learning experience, working with the officials that we have, is always amazing. You leave here a better person, a better official; that’s what we’re here for. That’s what I look forward to the most at these big-time events: the level of hockey and what you get out of it as a whole.

USAH: How did you first get into officiating?

Szkola: It’s been nine years since I got my start. I was a competitive figure skater and my older brother played hockey, so I’ve always been around the game, but it was my husband who actually got me into the officiating side of it. When we started dating, he was a roller and ice hockey official. He asked me to come with one time and I said ‘okay.’ That’s how I got started. It’s something he and I have in common and he is my biggest supporter. I wouldn’t be here without him.

USAH: So nine years under your belt, how would you describe some of your past IIHF events?

Szkola: I’ve had a handful of experiences with international tournaments. Each one has brought a new set of skills to my plate. You learn a lot about yourself and you learn a lot from your supervisors from different countries as well. To get out and work with other female officials and learn from them and your supervisors is amazing.

Being in another country, where sometimes there aren’t people who even speak English, is a really unique experience as well. The communication that you learn to speak with non-English speaking officials really makes you appreciate what you have in common – hockey.

USAH: How did the Select Series compare to those events?

Szkola: The level of play, it’s definitely much higher at the Select Series than any of the championships that I’ve been to. I wouldn’t say that the intensity is much different, because at each level they are competing for their highest achievement. The intensity is the same, the importance is the same, but the level of play is definitely much better; it’s faster, it’s crisper. Your awareness just has to be that much higher.

USAH: Did calling a game with high-caliber players like those at the Select Series shake up any nerves?

Szkola: I’ll be honest, I was a little nervous before we got on the ice. I’ve watched Team USA and Team Canada compete before, so you know the level at which they intend to play. Being out there with it, you just know where the emotions can go sometimes. It was a little nerve-wracking before the start, but as soon as that puck drops, you have a job to do. USA Hockey does a fantastic job developing us; I feel like they wouldn’t put you out there if you weren’t ready. Once that puck drops, you’re kind of at home.

USAH: What’s next for your officiating future?

Szkola: The support that I have, not only from my hometown in Michigan, but also the support and development USA Hockey has given really sets you up for success if you want to take it in that direction. That is my goal. I do want to skate in the Olympics. Moving forward I am going to continue to improve upon each experience that I have, because you can always be better. Mistakes do get made, so you learn from those and improve yourself. 

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