Maine Hockey Online Background Screening Program Instructions The following instructions, together with the online instructions and prompts provided by the Acxiom Information Security Services (“Acxiom”) website, will guide you through the Maine Hockey online background screening process. Sample website screens are also provided below for reference. Under federal law, volunteer organizations must secure a signed consent/release form from each individual on whom a background check is to be requested. Consent/Release Forms are supplied online. ü Each individual must set up an online account through Maine Hockey’s Acxiom website. To begin: Log on to the internet web address: www.mybackgroundreport.com ü The first time you visit the main web page, you will enter the Partner Code for USAH2076 (Screen Sample 1) ü In the login and password fields. Click on “I am a New User.”(Screen Sample 1) ü The following required business information must be inserted (Screen Sample 2): Business Name: Maine Amatuer Hockey Company ID: ME2006 Contact Name: Cheri Bonawitz, Screening Director Phone: 207-240-6844 Address 1: 17 Manning Avenue Fax: [leave blank] Address 2: email: cbona288@aol.com City: Lewiston Re-enter Email: cbona288@aol.com ü Select Email as the method you would like to receive your final reports. (please note that the final reports are emailed to the MEAHA screening representative, not back to the applicant). (Screen Sample 2) ü Next, choose a personal login and password. This will allow you access to the website after your initial registration to submit additional background check requests (Screen Sample 2). ü Review and accept the Certification (Screen Sample 3), Liability Agreement (Screen Sample 4) and the Adverse Action Instructions (Screen Sample 5). ü Under federal law (Fair Credit Reporting Act), it is required that employers/volunteer organizations provide notification to their volunteers/employees before a background check (or consumer report) is requested. In addition, the law requires that written authorization and consent be obtained from each individual prior to the requesting of any consumer report. Your checking of the accept box(es) constitutes your authorization and consent. Ordering a Background Check ü After completing the registration process, a screen showing “backgrounds requested” will appear. On the right side margin, you will need to select “Order a Background Report”. (Screen Sample 6) ü The next screen will ask for information on the individual you are requesting the background check be processed (Screen Sample 7). ü When all information is entered, click “submit” at the bottom right-hand side of screen. ü A confirmation report screen will appear, showing the individual’s name and summary of charges. Click on “submit” at the bottom right-hand side of screen. Payment for Background Checks ü Payment via major credit card is required at the time of the background request. After the background check is ordered, a billing and payment information screen will appear. You must complete the required information fields to proceed. ü Click on submit at the bottom right-hand side of the screen. ü You will receive immediate payment approval and confirmation. Please make a copy of your Request ID number. ü If you experience technical difficulties when registering online or otherwise need help, additional background check information is available from Acxiom by contacting:. Phone 1-800-853-3228 ext. 4685 Email to: customermail@acxiom.com ü Average turnaround time for processing and completing background checks is 2-3 business days ü MEAHA Hockey will post a list of those individuals who have been screened. ü Under federal law, any individual who fails the background check must be provided with a copy of the report, along with a Summary of Rights under the FCRA (Fair Credit Reporting Act) and a toll-free telephone number and address. This is required should the individual wish to dispute or question information contained in the background check report. See MEAHA Hockey Screening Policy for your right to appeal an adverse result.
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